SERVICE INTEGRATION
CREATING CONNECTIONS.
If we had to sum up the complex nature of what a Service Integrator does, these two words would best convey this meaning.
Our cloud allows a dialogue
between our companies’ technologies.
* XaaS Services
* Hybrid CLoud Services
CYBERSECURITY
Managing the security of the company’s
IT systems, through:
* Vulnerability Assessment
* Penetration Tests
* Security information and event management
SERVICE AND MAINTENANCE
ASSESSMENT, HELPDESK, REMOTE MANAGEMENT, ON-SITE PRESENCE
From the analysis of the customer’s initial situation to identification
of the most effective solutions and top priorities
and service management, both remotely and on site.
AVAILABLE SERVICE LEVELS
SMI supports its customers in a flexible manner, adapting to all specific needs: from 24/7 availability, responding within 4 hours, to guaranteed intervention no later than the working day following reception of the call.