WHAT

SERVICE INTEGRATION

CREATING CONNECTIONS.
If we had to sum up the complex nature of what a Service Integrator does, these two words would best convey this meaning.

Our cloud allows a dialogue
between our companies’ technologies.

* XaaS Services
* Hybrid CLoud Services

CYBERSECURITY

Managing the security of the company’s
IT systems, through:

* Vulnerability Assessment
* Penetration Tests
* Security information and event management

SERVICE AND MAINTENANCE

ASSESSMENT, HELPDESK, REMOTE MANAGEMENT, ON-SITE PRESENCE
From the analysis of the customer’s initial situation to identification
of the most effective solutions and top priorities
and service management, both remotely and on site.

AVAILABLE SERVICE LEVELS

SMI supports its customers in a flexible manner, adapting to all specific needs: from 24/7 availability, responding within 4 hours, to guaranteed intervention no later than the working day following reception of the call.